本公司致力保護及保障個人資料。因此,本公司之政策為確保其就有關收集、使用、轉移、保存及查閱個人資料的政策及常規符合香港法例第486章《個人資料(私隱)條例》(「該條例」)的規定。
為達至本公司能提供按揭及貸款轉介服務的目的,顧客可能被要求提供其個人資料予本公司,而該等個人資料包括但不限於姓名、聯絡資料(包括但不限於電話號碼、傳真號碼、電郵及/或通訊地址)、身份證明文件號碼及可能載有顧客的個人資料的文件副本,例如身份證、護照、銀行月結單及公用事業賬單。若顧客未能提供該等個人資料,本公司可能因此而未能提供按揭及貸款轉介服務。
顧客所提供的個人資料可能被本公司用於以下用途:-
本公司擬使用顧客的姓名及聯絡資料(包括電話號碼、傳真號碼、電郵及/或通訊地址)作直接促銷本公司之按揭及貸款轉介服務。
由本公司所管有的顧客個人資料可能會被轉移至以下各方:
本公司擬轉移顧客的姓名及聯絡資料(包括電話號碼、傳真號碼、電郵及/或通訊地址)至第三方用作直接促銷下列該等服務,而本公司或會因此而獲得利益:
a. 銀行服務; | b. 金融服務; | c. 物業估值; |
d. 保險; | e. 法律服務; 及/或 | f. 獎賞及/或優惠計劃及/或活動 |
根據該條例,即使顧客已同意本公司使用及/或轉移其個人資料至第三方作直接促銷,顧客仍有權隨時要求本公司在不收費的情況下停止使用及/或轉移其個人資料至第三方作直接促銷。顧客可致函 mortgage@cnp.hk 或九龍長沙灣長裕街8號億京廣場1705室予本公司之「資料保障主任」作出有關要求,本公司將停止使用其個人資料作該有關用途。
本公司已實施內部監控措施,確保個人資料的保安,以防止個人資料在未經授權或意外的情況下被查閱、處理、刪除、喪失或使用。本公司保存顧客的個人資料期限為7 年,或為按照適用法律、規則及規例以及由監管機構所發出並適用於本公司的指引、執業通告、操守守則及執業指引所規定的較長期限。
根據該條例,顧客有權查閱及/或改正其個人資料。據此,顧客可隨時致函 mortgage@cnp.hk 或九龍長沙灣長裕街8號億京廣場1705室予本公司之「資料保障主任」。根據該條例,本公司有權就處理顧客查閱其個人資料的要求收取合理的費用。
所有有關本聲明或個人資料的查詢,請致函 mortgage@cnp.hk 或九龍長沙灣長裕街8號億京廣場1705室予本公司之「資料保障主任」。
本公司保留更改本聲明及/或其任何部分的權利。
The Company is committed to protecting the personal data of individuals and therefore it is the Company's policy to ensure its policies and practices in relation to the collection, use, transfer, retention and access of personal data comply with the requirements of the Personal Data (Privacy) Ordinance, Cap.486 (the "Ordinance").
For the purpose of provision of mortgage and loan referral services by the Company, customers may be requested to provide personal data including but not limited to the name, contact details (including but not limited to telephone number, fax number, email and/or correspondence address), identification document number and copy of any document which may contain the personal data of the customers, such as identity card, passport, bank statements and utility bills. Failure to supply such personal data may result in the Company being unable to provide mortgage and loan referral services.
The personal data provided by the customers may be used by the Company for the purpose of:
The Company intends to use the name and contact details (including telephone number, fax number, email and/or correspondence address) of the customers for direct marketing of the mortgage and loan referral services provided by the Company.
Personal data of customers held by the Company may be transferred to the following parties:
The Company intends to transfer the name and contact details (including telephone number, fax number, email and/or correspondence address) of the customers to the Third Parties for use in direct marketing of the following Services and the Company may derive gain as such:
a. banking; | b. financial planning; | c. property valuation; |
d. insurance; | e. legal services; and/or | f. reward and/or promotional programmes and/or events |
Even if customers have given consent to the Company on the use and/or transfer to the Third Parties of their personal data for direct marketing, customers may still have the right, at any time without charge, to request the Company to cease to use and/or transfer their personal data to the Third Parties for direct marketing. Customer may write to the Data Protection Officer of the Company at mortgage@cnp.hk or Unit 1705, 17/F., Billion Plaza, 8 Cheung Yue Street, Cheung Sha Wan, Kowloon, Hong Kong for making such request. The Company will cease using their personal data for such purpose.
The Company has implemented internal control measures to ensure the security of personal data and to prevent unauthorized or accidental access, process, erasure, loss or use of personal data. Personal data of customers will be retained by the Company for 7 years or such longer period as prescribed by applicable laws, rules and regulations as well as guidelines, practice circulars, code of ethics and practice directions issued by the regulatory authorities and applicable to the Company.
Under the Ordinance, customers have the right to access and/or correct their personal data. Accordingly, customers may at any time write to the Data Protection Officer of the Company at mortgage@cnp.hk or Unit 1705, 17/F., Billion Plaza, 8 Cheung Yue Street, Cheung Sha Wan, Kowloon, Hong Kong. In accordance with the Ordinance, the Company has the right to charge a reasonable fee for the processing of any data access request.
All enquiries about this statement or personal data shall be addressed in writing to the Data Protection Officer of the Company at mortgage@cnp.hk or Unit 1705, 17/F., Billion Plaza, 8 Cheung Yue Street, Cheung Sha Wan, Kowloon, Hong Kong.
The Company reserves the right to change this Statement and/or any part thereof.